Please be careful when entering your shipping address.

If you have entered an incorrect shipping address, please contact us before the item is shipped.

If a shipping address error is discovered after shipment, we will ask for the correct address, and then the item will be shipped separately via Yamato Transport with the shipping fee to be paid upon delivery (customer's responsibility).

If we are unable to contact you during Yamato Transport's storage period (1 week), the product will be returned to us.
In that case, the return will be considered due to customer convenience, and we will not be able to issue a refund. Thank you for your understanding.

A confirmation email for your order (automatic) will be sent immediately after you place your order.
Therefore, please adjust your settings to receive emails from "@ganso-sample.com" before placing your order.

For more details, click here >

Gift wrapping is available.　
Click here for the "Gift Wrapping" product page >

Please indicate the "recipient name" and "description" (cannot be left blank) for the receipt in the remarks field below when placing your order.

*The remarks field will appear once items are added to the cart.

<About Shipping Fees (Freight + Packing and Shipping Fees)>
Flat rate of 650 yen (tax included) nationwide
Free shipping for purchases over 10,000 yen.

<About Shipping Methods>
We will deliver by one of the following available methods:
・Takkyubin
・Nekoposu (post delivery)
・Kuroneko Yu-Packet (post delivery)
・Takkyubin Compact
*We cannot accept specific shipping method requests. We appreciate your understanding.

＜Notes on Shipping Fees and Shipping Methods＞
*Shipping fees include freight + packing and shipping fees.
*We cannot accept specific shipping method requests. We appreciate your understanding.
*A flat rate of 650 yen (tax included) is charged for all shipping methods.
*We do not adjust shipping fee differences (additional charges or refunds) based on the shipping method. Thank you for your understanding.
*For the Art Premium Series, packing fees vary depending on the delivery destination. For details, click here＞  

<About Shipping for Premium Series>
For the Art Premium Series, packing fees vary depending on the delivery destination. For details, click here

For our shipping policy, clickhere